Contact Us

Have a feature suggestion, spotted a calculation bug, or have a question about how our client-side tools work? We welcome feedback from developers, writers, and our broader user community.

How to Reach Us

For all technical inquiries, vulnerability reports, and general feedback, you can reach our engineering desk directly at:

Email: contact@urbanmixo.online

Reporting a Calculation Bug

If you discover an unexpected calculation, character count variance, or formatting error, please include the following details in your email to help us diagnose the issue:

• The specific tool URL (e.g., /p/word-counter.html).
• Your browser and operating system (e.g., Chrome 132 on macOS, Firefox on Windows 11).
• The exact input payload or string that triggered the anomaly.
• The expected output versus the actual returned result.

Response Times

Our technical team reviews incoming messages regularly. We aim to respond to technical reports and partnership inquiries within 24 to 48 business hours.